[...] to Hard Reset HTC Hero I hope you liked my previous post on HTC Hero tip, and now here’s another trick that might come in handy someday when you end [...]

[...] sure you’ve installed HTC Sync and it works absolutely [...]

I managed once to have my Hero connected with htc sync. Afterward I tried to reinstall the windows suite, rebotting the pc after each step, but it does not work anymore. Anyone has a clue?

you are the man…i was starting to pull my hair out, hoe can i load my cd’s onto the hero? impress me. thanks again.

Heath

yes sir, follow your step, but hero still cant connect to XP PC.
your further advice is appreciated.

Hi, I have the following nagging problem with my Hero and HTC Sync 2.0.4 (on Win XP): Sync works **sometimes**, most often directly after a reboot. Thereafter, when I connect the Hero to the PC, the Hero notifies me of the Sync option, but on the PC, the HTC sync icon remains greyed out and I cannot start a sync. I also noted that the number of handles allocated by the HTCVBTServer.exe process grows to abnormal levels (25000+), which eventually brings my PC to a grinding halt. Perhaps there is also a link to an instability problem with WiFi which my PC recently developed – not sure.
Searching on the internet tells me there are more having issues with HTC Sync. A problem that you will not notice directly after booting up (do open up Windows Task Manager, add 'Handles' to the view and note down the number for HTCVBTServer.exe during a few hours).
I contacted HTC Support, but not much progress (nor recognition for this problem) yet.
Any suggestion would be appreciated!

Even with your help, my HTC sync stays always disconnected !!!
What can I do ?

Thanks for help

Now it seems that I succeed in sync; First update the last htc sync from htc; Version is 2.0.8. Next, leave any SDK related tools, like eclipse. Check that the adb.exe process is not live. If it is, kill it. Then plug your Hero, you should have it recorded as conected. Hope this will work for you.
Regards
Alexandre

how to install 3rd party apps using HTC Sync 2.0.4?
mine is a HTC Magic having 1.5 version firmware, i dont have ANDROID Market n im now not even able to install 3rd party apps using HTC Sync. i need help here ASAP
thank you

I tried your steps and still am unable to get my Sprint Hero to connect to the HTC sync. I have tried it on my Win7 and also my Vista lapyop.. it just will not connect.. not sure whats going on..any help would be appreciated.
Thanks

After following these instructions, I’m still unable to connect. However, I did find this link (http://androidcommunity.com/fo.....post274087). Still working on getting an updated copy of ‘generic.exe’

I tried all the steps above but my sprint HTC touch gives me an error (on my phone) code 67 that my user name and password were wrong and couldn't connect… I am guessing sprint has somehow shut down htc hero's ability to be used as a modem. Do you have any suggestions to get around this? I travel a lot just replaced my instinct with the htc touch, I was able to hack the instinct to to this.
Thanks
Muna

will this work with windows 7

To install htc sync this way do you still have to disable Antivirus

SAME PROB – STILL WOULDN'T CONNECT….ONE THING THAT WAS NOT MENTIONED IS TO TURN YOUR PHONE OFF AND RE-START IT! MINE CONNECTED RIGHT AWAY!

I have HTC 2.0.8 and WIN 7 on pc. My HTC Hero is still showing an error “unable to find HTC Sync on PC” even though it is open.
The phone shows under devices and printers. I can also see my files on SD card.
I have done the driver fix I found on another site. I tried rolling back to 2.0.4 and 2.0.5 versions. I Give up….please help

Your steps work to get my Hero connected however, neither the Sync Manager nor the Synchronize Now options will run. I've also tried to run the Sync Now option from the Hero to no avail.

I am still having problems with HTC Sync & XP & HTC Hero. When I sync between the phone and computer I only get a partial sync. Contacts sync from phone to computer, but not from computer to phone. The calendar does not sync from phone to computer, but does sync from computer to phone.

I have an HTC Hero and sync it to my laptop on XP when I enter information into the calendar from the laptop it transfers to the phone, if I enter data into the phone it wont transfer to the laptop, I have noticed that the information entered on the phone is blue and the information entered on the laptop is in green I dont know if that is significant, can you help ?

I always get the same error message which is Errors 1 Due to No Settings – I'm guessing this is because I never use outlook….

I still cannot sync my hero and I have htc sync 2.0.18 with windows 7. i followed your steps and still nothing. It gives me the error: “Unable to find htc sync on your pc…” can you help?

Hi, in the HTC Sync box bottom right it says DISCONNECTED. I've used three different versions of HTC Sync, same problem.
It only worked the first time (when I got Hero), after that nothing. I am very frustrated!

I'm using Vista 64
The Sync now button on the phone doesn't turn green
When I click on Tools > Phone Monitor Options in HTC Sync 2.0.18 I see no phones
The small circle on the PC's icon bar is gray and says disconnected

I did everything as u said in ure post, the pc does not see the hero, and neither can the hero see the pc…
please help

Have you installed the drivers correctly?

I installed everything as i should,even the vista drivers on a vista machine that i copied and paste them on my win 7 machine

I got the sync to work about 2 weeks ago
But never again…please help

Uually for me, it sometimes take up to 2 minutes before my Hero is
recognized. And make sure your phone is on the main screen… Not locked.

the problem is i think that the PC and the phone does not see each other…really…i went to leaf head office, and not even they could sort this problem out, i am really frustrated cause every person has a different approach to how it should be done, but nothing really works, if u have a step by step that u now works Haris, please help me out, or any one else please my email is henry@atec.co.za

i GOT IT TO WORK ON WINDOWS 7

I ran pc sync in vista service pack 2 compatibility mode.

Connected the phone and UNTICKED the usb debug option

And then ticked it about a minute later
restarted the phone and it works now every time.

Just remember to install the pc sync on a vista pc,then copy the vista drivers on to the win 7 machine.

Good luck people….

still isnt working 4 me…HELP!!!

I have the same problem with my new HTC Legend. No connection to any PC (I tried Win XP, SP2 and Vista) is possible. Charging the HTC from the PC works, but no external drive is visible. Any idea? Any useful app in the Android Market?

PC Sync still isn't working with my HTC Magic (Vodafone) using the latest PC Sync and Win PRO SP2

I don't even have an option “PC” like mentioned in step 4
“Now go to Settings > Data Synchronization > PC” Not with nor without the Magic connected to my PC.

I worked hours on this. The tips above work one time. The remote drive (on the phone) appears and is accessible … then becomes unavailable after a short time. If I reload HTC Sync as a “repair,” it will again work for a short time, then not. I also cannot “add device” from control panel in wireless mode. The phone shows “connected” to my gateway, but I cannot add to my wireless network.

Thanks for the one time I could transfer photos to my computer. I'm through trying more.

I give up, too.

Doesn't work. … It did one time, then not. If I reload HTC Sync, it will work again … one time, then not. So to file share with my phone, I have to re-install HTC Sync everytime?

I give up, too.
Rob

Hello,
I have a Sprint Htc Hero's, Windows 7 and Htc sync on my pc already. I just hard reset my phone and sync it with no problem. Now when I go to sync my wifes phone it tells me it cant find the Htc program. I'm stuck, do you have some advise.

Thank you,
Bobby

Not working on WinXP x64 :(

vmware with XP on should it

I have looked on about 20 websites for over 3 hours and cant believe it was that simple – thanks your a champ!!

I would just like to thank you for your solution. I've just bought one of these and think it's fantastic – but was struggling with USB Sync. You have saved me loads of time, many thanks for sharing your knowledge!!!

I am having the same problem. My hero notifies me that it wants to Sync, then looks for HTC sync (while the installed HTC sync is open, and not once does the sync option not stay grey) and then tells me that it cannot find it. i know the driver is installed correctly and my pc is mounted because my laptop notifies me that the driver is fine and all files are accessible. i have not gotten it to sync a single time. i believe that is all of it. the phone says it is working and connected, the computer says it is working and connected, but neither sync will acknowledge the other. i tried “modify” htc sync manager, the reset the latop. i tried turning my phone off then on. i have not tried a hard reset, and i would like to avoid it if i can. can anyone help?

I am having the same problem. My hero notifies me that it wants to Sync, then looks for HTC sync (while the installed HTC sync is open, and not once does the sync option not stay grey) and then tells me that it cannot find it. i know the driver is installed correctly and my pc is mounted because my laptop notifies me that the driver is fine and all files are accessible. i have not gotten it to sync a single time. i believe that is all of it. the phone says it is working and connected, the computer says it is working and connected, but neither sync will acknowledge the other. i tried “modify” htc sync manager, the reset the latop. i tried turning my phone off then on. i have not tried a hard reset, and i would like to avoid it if i can. can anyone help?

i have fixed the pervious problem via this site:

http://gadgets.softpedia.com/news/How-To-Solve-...

however, once the sync begins(when prompted by either the pc or the phone) it lasts for about a second then says that the sync fails and no data was transfered. once i close that pop-up, i am given the option again from both the pc and phone to sync and continue the cycle of it failing.

my sincerest apologizes for posting so many times. i went to settings and changed it from MS Outlook 2000/2002/2003/2007 to Windows Contacts and there was no problem with the sync there after.

I tried this, and HTC SYNC downloads perfectly, Outlook works perfectly, and my mail syncs over from my gmail account, but the contacts from my gmail account nor my phone sync over… is there a fix for that? I have Outlook 2007

Rocking Man ! this one works for me

Brilliant. Solved my problem. HTC Hero now recognised by HTC Sync. thanks to Sizzle!.

I'm glad it helped you! =)

actually the problem I'm having with my Sprint Htc Hero, is when i plug in my phone, the sync to pc logo doesn't pop up in the drop down menu.. when i first got my phone it was there and i have connected to my pc once before and my pc can see my phone, i can mount my sd card like always.. hope you can help.. im trying to get the 2.1 update but can't do it until i fix this issue

Thanks

I'm trying to sync my HTC Desire with Windows XP but the connection keeps dropping out. The phone doesn't seem to find sync on my laptop. I've reloaded HTC Sync 2.0.33 several times but after a few days the same thing “unable to find HTC Sync on PC”

I HAVE HAD THIS PROBLEM FOR MONTHS NOW AND NEVER HAD MY HTC SYNC CONNECTED BUT I NOW HAVE IT WORKING! WITH THE PHONE CONNECTED TO THE PC GO TO SETTINGS>APPLICATIONS>DEVELOPMENT AND UNCHECK USB DEBUGGING! MORE DRIVERS SHOULD INSTALL! NOW CHECK AGAIN! ONCE EVERYTHING STOPS LOADING TURN PHONE OFF AND BACK ON AND AFTER A FEW MINS SYNC SHOULD FIND EACH OTHER!! I DID ALL OF THIS WHILE HERO WAS CONNECTED BY USB TO PC! I CAN NOW FINALLY UPDATE!!! YEEEEYYYY!!!! I HOPE OTHER PEOPLE FIND THIS BLOG AND THIS HELPS!! GOOD LUCK!!

did all of that and then run htc sync in win 2000 compatability mode instead of win 7

still does not work its pissing me off HELP!!

My HTC Hero has no “data synchronization” under the settings tab. There is an “accounts & sync though

Hi
I have a HTC Desire. Has anyone found a solution to the issue of HTC Sync not opening on Windows XP (SP3)? The following error message appears, “C:Program FilesHTCHTC SyncApplication LauncherApplication Launcher.exe. This application has failed to start because the application configuration is incorrect.” Any help would be greatly appreciated. I have tried various versions including the latest. Works at home on the same OS on my kids PC but not on my work PC despite all firewall & antivirus being disabled.
Thanks
Jake

When I Followed These Directions It Still Didn't Work…
My Original And Still Existent Problem Is That When I Plug My Usb Cord Into My PC And My Phone As Well It Doesn't Connect But The Charger Light Comes On..I Don't Know What Is Up..Please Help!!

Great advise and it all helped but I had to go to my usb notification on the Hero and change from charge only to HTC Sync. Small step but a must. As soon as I made the change it worked! Thanks!

Help, there is no “Data Synchronization” under settings on my HTC Hero. What do I do now?

Does your Hero come with Sync built into the phone?

hi there, i did everything to sync my htc hero and my laptop, nothing works!i debug it, on the top left corner of my laptop shows a triangle sign with an exclamation mark in it and i cant sync it to my laptop!please do advise!

found the answer – connect phone to the computer to sync, after that “error” disable debbugig, disconnect phone from computer, enable debugging, then again connect phone to the computer – worked for me ;)

How To Connect desire z with HTC Sync in Windows XP!!!

my HTC sync never detects my phone :'(

This must be the most useless phone I ever bought. Will never again buy anything at all from htc atleast.

he is correct..  I was about to take my E3D back to Sprint today, tried everything else..  and his suggestion worked.  Everywhere else I read told me to make sure to select USB debugging…as in make sure the box is checked.  PAUL here has is right…  UNCHECK the fn box..  other driver(s) will install when you connect the phone, and everything will be fine.