Microsoft Delays Service Pack Downloads

by on April 30, 2008
in Internet, Microsoft, Softwares, Windows




Windows Microsoft has discontinued downloading of Vista SP1 via Automatic Update and delayed the release of XP SP3 through Automatic Update to as well. Want the reason? Well, today they uncovered a compatibility issue between Microsoft Dynamics Retail Management System (RMS) and both Windows XP SP3 and Windows Vista Service Pack 1 (SP1). The same compatibility issue was found in XP SP3 before the general distribution, but it wasn’t in Vista SP1. Microsoft released Vista SP1 to manufacturing on February 4.

Due to the newly encountered incompatibility issues with the Service Packs, Microsoft is forced to halt the release. Their release was planned before the end of August, but this is not the case anymore and Microsoft fails to announce the exact date.

Unlike Windows XP SP3, Vista SP1 will still be available to download from the Windows Update and Microsoft Download Center.

Chris Keroack says:

“In the last few days, we have uncovered a compatibility issue between Microsoft Dynamics Retail Management System (RMS) and both Windows XP SP3 and Windows Vista Service Pack 1 (SP1). In order to make sure customers have the best possible experience, we have decided to delay releasing Windows XP Service Pack 3 (SP3) to the web.

“To help protect customers, we plan to put filtering in place shortly to prevent Windows Update from offering both service packs to systems running Microsoft Dynamics RMS. Once filtering is in place, we expect to release Windows XP SP3 to the web.

“We are also testing a fix, and will make it available once that process is complete. Once they have installed the fix, Microsoft Dynamics RMS customers should be able to run both service packs.

“Until then, we advise Microsoft Dynamics RMS customers to not install either service pack. Microsoft Dynamics RMS customers running Windows XP SP3 or Windows Vista SP1 should contact Microsoft Customer Support Services for additional information.”

At another place, a Microsoft spokesperson, Mary Jo Foley said:

“Microsoft is temporarily holding any additional automatic distribution of Windows Vista SP1. However, they continue to offer Windows Vista SP1 via Windows Update for interactive installation. While we are recommending that customers running Microsoft Dynamics RMS should not install SP1, there are many other customers who can benefit from installing Windows Vista SP1 immediately, so we are maintaining availability via WU,”

Well, it looks like XP users would still have wait longer to try out the final release of XP SP3! :( Let’s hope Microsoft announces the release date soon.

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